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✓ Booking your flight tickets as soon as possible and do not have to complete any form

✓ Settling your matter with regard to your request

✓ Offer one-of-a-kind unpublished flights and cut-rate cost

✓ Modify or void your ticket quickly following your request

✓ Handle any type of issues with around-the-clock support






In order to ensure the airfare returns to your account safely, CSN.

Step 1: If you can’t remember the name of the travel agent or airline the booking is with, check your email for a booking confirmation. It should have been sent to you when you confirmed the booking. In your email, try searching for the destination.

You need to go back to the original ticket issuance place for reissuing.

Or simply search ‘booking confirmation’. It should show up. Mar 04, To Change Your Flights via our Call Centre: You can also phone our call centre to change your flights on Please note that an additional Call Centre processing fee will be charged in this case. Please note that an additional R service fee will be charged for changes enacted by our call centre and airport agents. For any ticket purchased on or before April 30,there are no change fees.

It‘s easy to cancel, make changes or rebook your flight online prior to departure. Visit My Trips to make changes to your flight (s) any time before your travel date. Tickets not changed or. A baby ticket bound to an adult ticket shall be changed along with the adult ticket. No application for a separate change of the infant ticket is acceptable.

How to refund if the passenger is sick?

Waiver is valid only for FULL cancellations cancellations of all flights of a particular passenger, booked in an itinerary for any or all passengers in a booking.

1. A domestic passenger asking for ticket refund due to illness shall cancel his seat before taking off otherwise it shall be taken as a voluntary. How do I change or cancel my booking?

For all questions about changes, cancellations, and refunds – as well as all other questions about bookings – you'll need to contact the company you bought travel from.

They'll have all the info about your booking and can advise you.